Case Study · AI Solutions · Resource Augmentation
Aidan
An AI voice & chat sales agent - prompt engineering, workflows and integrations, delivered through embedded resourcing.
Embedded
Ongoing resource augmentation
24/7
AI-answered inbound sales calls
Multi-client
Agent setups configured & tuned
Challenge
Aidan needed to configure, optimise and maintain AI voice and chat agents for a growing roster of service-business clients - fast-moving prompt engineering and integration work that didn't fit a traditional fixed-scope contract.
How we partnered
We embedded as an extension of Aidan's own technical team on a resource-augmentation basis: setting up and optimising AI chat and voice agents, structuring prompts and knowledge bases, building system and platform integrations, exploring GoHighLevel automation workflows, and providing ongoing backend and scripting support and documentation.
Inside the product
Technology used
This engagement is the AI work itself
Every hour we spend with Aidan is spent making their AI agent better: tuning prompts against real call transcripts, structuring the knowledge base each new client needs, and wiring the integrations that make the agent's answers accurate.
A flexible technical bench behind a scaling AI product.
Aidan can bring on new clients and configure their AI agent without waiting on a hiring cycle - dedicated Trendit resources scale up and down with their pipeline.
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